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FAQ

FAQ

Didn't find an answer? Submit a request and a manager will clarify.

  • How do I submit a freight request?

    Fill in the request form on the site: contact details, route and known cargo parameters. A manager will contact you to clarify details. Exact data is not required — the quote is calculated manually from your initial conditions.

  • What data is needed for a request?

    A name, a contact channel and a brief task description are enough. For the quote it also helps to know origin and destination points, cargo nature, weight and volume, and transport requirements. A manager will clarify anything missing.

  • How is the price calculated?

    The price is calculated individually by a manager based on the parameters of a specific shipment. We do not publish fixed tariffs: route, cargo, transport type and additional services all affect the price.

  • Do you work with private customers?

    Yes, we consider requests from both companies and private customers. Cooperation terms are discussed individually.

  • How do I track my request status?

    After submitting a request, the manager stays in touch and updates you on progress. All agreements are recorded in our request management system.