FAQ
FAQ
Didn't find an answer? Submit a request and a manager will clarify.
How do I submit a freight request?
Fill in the request form on the site: contact details, route and known cargo parameters. A manager will contact you to clarify details. Exact data is not required — the quote is calculated manually from your initial conditions.
What data is needed for a request?
A name, a contact channel and a brief task description are enough. For the quote it also helps to know origin and destination points, cargo nature, weight and volume, and transport requirements. A manager will clarify anything missing.
How is the price calculated?
The price is calculated individually by a manager based on the parameters of a specific shipment. We do not publish fixed tariffs: route, cargo, transport type and additional services all affect the price.
Do you work with private customers?
Yes, we consider requests from both companies and private customers. Cooperation terms are discussed individually.
How do I track my request status?
After submitting a request, the manager stays in touch and updates you on progress. All agreements are recorded in our request management system.